What size should I order?
Our tees are unisex and true to size — if you normally wear a medium, order a medium. If you're between sizes or prefer a looser fit, size up.
Every product page has a size guide with flat measurements in centimetres. Measure a shirt you already own and like, and match it against the chart. It's the most reliable method.
Still unsure? Email serviceteam@techtees.co with your usual size and brand and we'll tell you what to order.
What if the size is wrong?
Email us within 30 days and we'll print the correct size and send it free.
You don't need to post anything back — keep the original or pass it to someone. One exchange per order.
How long will my order take?
Every shirt is printed after you order it, so there's a production step before it ships.
- Production: 2–5 business days
- Delivery within Australia: 2–5 business days after production
- Total: usually 5–10 business days
International delivery takes longer and varies by country — see our Shipping Policy.
How much is shipping?
Free on orders over $80 within Australia. Below that it's a flat $7.99.
International rates are calculated at checkout and shown before you pay.
Where are your shirts printed?
Locally, wherever you are. Australian orders are printed in Australia, US orders in the US.
That means no customs delays, no month-long wait from an overseas warehouse, and someone in your own timezone if something goes wrong.
What are the shirts made of?
Depending on the design, either Bella Canvas 3001 (100% Airlume combed ring-spun cotton, XS–4XL) or Gildan 5000 (heavy cotton, S–3XL). Each product page lists which.
Both have retail crew necks, shoulder tape and side seams, so they hold shape through repeated washing.
Care: machine wash cold, tumble dry low, iron on medium. Don't dry clean.
What if my order arrives damaged or incorrect?
Email serviceteam@techtees.co within 30 days with your order number and a photo. Once we've confirmed it, you choose — free replacement or full refund.
This applies to misprints, defects and damage in transit. We don't argue about it.
Can I return it if I've changed my mind?
Because each item is printed specifically for you, we can't refund change-of-mind or colour-preference orders.
Wrong size is different — see above, we'll exchange that free.
Our goods come with guarantees that can't be excluded under Australian Consumer Law. You're entitled to a replacement or refund for a major failure, and these rights apply to sale items too.
How do I track my order?
You'll get an order confirmation by email straight after checkout, then a second email with a tracking link once your order ships.
If either hasn't arrived when you expect it, check your spam folder and then email serviceteam@techtees.co — we'll find it.
Can I change or cancel my order?
Possibly, if you're quick. We send orders to production fast, and once printing has started we can't stop it.
Email serviceteam@techtees.co as soon as you can with your order number.
What payment methods do you accept?
All major credit and debit cards, plus PayPal. Payment is processed securely at checkout — we never see or store your card details.
How do I contact you?
serviceteam@techtees.co — that's the fastest way, and it reaches a person, not a queue.
