Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, email serviceteam@techtees.co within 30 days of delivery with your order number and a photo. Once verified we'll send a free replacement or a full refund — your choice.
Wrong Size? One Free Exchange
Sizing is hard to judge online. If your tee doesn't fit, email us within 30 days and we'll print and ship the correct size free of charge. You don't need to send the original back - keep it or pass it on.
One exchange per order.
Change of Mind
Because every item is printed to order, we can't offer refunds for change of mind or colour preference. Please check the size guide before ordering.
Your Rights Under Australian Consumer Law
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You're entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss. These rights apply to sale items too.
Refunds
Approved refunds go back to your original payment method and may take a few business days to appear, depending on your bank. If it's been longer than that, check with your bank first, then email serviceteam@techtees.co.
