Refund policy

Damaged, Defective, or Incorrect Items

We want you to love your order. If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

Here’s what to do:

  1. Send us an email at serviceteam@techtees.co with your order number.

  2. Include a clear photo of the issue.

  3. Once verified, we’ll arrange a free replacement or refund.

No Returns for Change of Mind

Since your item is printed specifically for you, we cannot accept returns or exchanges for:

  • Ordering the wrong colour

  • Change of mind

  • Preference differences

To help avoid sizing issues, please check the size guide carefully before placing your order.

Wrong Size? One Free Exchange

Wrong size? Email us within 30 days of delivery with your order number and the size you need. We'll print the right size and send it free, once per order. No need to post the first one back.

Refunds

  • Approved refunds will be processed back to your original payment method.

  • Depending on your bank or payment provider, it may take a few business days for the funds to appear.

Late or Missing Refunds

If you haven’t received a refund yet:

  • First, check your bank account again.

  • Then contact your bank or credit card company. It may take some time before your refund is officially posted.

  • If you’ve done all of this and still have not received your refund, please contact us at serviceteam@techtees.co

Non-Returnable Items

Because of their nature, we cannot accept returns for:

  • Gift cards

  • Sale items

  • Any items purchased through third-party resellers

Questions?

We’re always here to help. Reach us at serviceteam@techtees.co with any questions about your order or our policies.